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  1. Hi Kirsten, ALL owners and builders in ALL municipalities must adhere to the “National” regulations regarding noise and working hours. “https://sans10400.org.za/site-operations/”

  2. Hi Norman, Your neighbor should have built a retaining wall if their construction altered the natural ground level in a way that affects your property. The fact that they pushed soil onto your land instead of properly stabilizing their slope is a serious issue, and their failure to control erosion has now caused damage.
    What the Law Says:

    1️⃣ SANS 10400-Part K (Walls) and Part F (Site Operations)

    If a property owner raises or lowers ground levels, they are responsible for proper retaining structures to prevent soil erosion and property damage.

    2️⃣ The National Building Regulations (NBR)

    A retaining wall is required if the slope is unstable and exceeds 1.5 meters in height.
    The structure must be built to prevent erosion, flooding, or damage to neighboring properties.

    3️⃣ Municipality’s Responsibility

    Your local municipality should enforce building regulations and can issue a compliance notice to the neighbor.
    If the building inspector has ignored your complaints for two years, you may need to escalate the matter.

    What You Can Do Now:

    ✅ Step 1: Send a Formal Complaint to the Municipality

    Submit a written complaint referencing the National Building Regulations and the damage caused.
    Include photos, dates of complaints, and any written correspondence with the inspectors.

    ✅ Step 2: Demand a Site Inspection

    Request that the municipal building inspector comes to inspect the damage and the structural risk.
    If they still refuse to act, escalate the issue to the Municipal Manager or Ombudsman.

    ✅ Step 3: Consider Legal Action

    If the municipality does not act, you can send your neighbor a legal notice demanding they install a retaining wall.
    If they refuse, you may need to take legal steps to protect your property.

    ✅ Step 4: Report to the NHBRC (If It Was a New Build)

    If your neighbor’s house is a new build, it should have been inspected and approved by the NHBRC.
    If they failed to build a retaining wall where required, the NHBRC can be held accountable for approving a non-compliant structure.

    Conclusion:

    Your neighbor should have built a retaining wall, and the municipality is failing in their duty by not enforcing the regulations. You need to escalate the matter formally, and if necessary, seek legal assistance to protect your property from further damage. 😊

  3. When is it requiered for a neighbour to build a retaining wall ? Instead of building a retaining wall at the bottom. Of their stopped property our neighbors simply pushed their soil down and created a soil bank on our property and went ahead and built . Now after all the heavy rains the bank has all but washed away along with the bottom of their driveway . Building inspectors aren’t doing anything . Its been 2 years of trying to get some answers from them . Any help ?

  4. Andrew Davis says:

    If you are the estate manager, like you say you are, then you should know!

  5. Hi Penny,
    Perhaps a dumb question but who is the local authority you refer to in regards noise and working on Sundays?
    Thanks

  6. No they aren’t! If you read the page on site operations you will see this.

  7. James Knight says:

    noisy residential building site in Fresnaye are they allowed to build on a public holiday.

  8. Part F relates to Site Operations. It doesn’t specify fencing or shadecloth but states “Control of Unreasonable Levels of Dust and Noise
    Owners of land where excavation work is in progress, or where a building is being demolished or erected, must take precautions to limit the amount of dust that makes its way to surrounding roads and footways to a “reasonable level”.”

  9. I am Estate Manager of a residential estate and contractors have commenced construction of a site neighbouring our estate. Is it a building regulation that they erect shade cloth around their site? It’s becoming a problem due to the dust levels, as well as the fact that their contractors can see directly onto our Estate and into the homes on our fenceline.

  10. SANS 10400-F, Site Operations states very clearly when building operations, machines etc may be done/used. If they don’t stick to the times specified they are breaking the law and you should report them, in writing to the local authority.
    Click on the link I have given you and scroll down to Control of Unreasonable Levels of Dust and Noise

  11. I live next door to a high school in Hout Bay where they have been replacing the roof since November last year, working mainly on weekends so as not to disturb the students.
    It has been very disruptive for me because of the noise.
    This past two weeks, during holidays, the builders have been arriving after 3.00 in the afternoons and they hammer and grind until 8.00 at night!
    I feel like I am losing my mind! I went over and they told me they are working on a deadline, which is what they said in January, after the holidays and the weekend work started.
    What can I do?

  12. You can object to the trustees or body corporate (or whatever body is in charge of the complex) and contact the local authority and report them. You can also report them to the NHBRC. They should be registered, and if they aren’t, building work will be stopped immediately.

  13. I moved into a newly built Security complex. No mention was made in my contract of erection of a building 1.5m from my duplex. It is 5 months now that they are cutting, grinding causing dust and sparks fly around into my yard. Our cars are parked outside and they grond righ next to the cars. We had no written notice of any of this. There are hardly any health and safety on the “building site”, no access control, not to mention the noise pollution, the hours they work, etc. What am I to do, as I feel they are beaching our contract? Can Safety Insoectors come and inspect?

  14. T A Murray says:

    Can you please tell me are builders allowed to work on Saturday in a residential area.
    Kind regards.
    T A Murray

  15. Jon it seems to be common practise in some parts for workers to live on site while building is going on. But unless the building they are in is habitable and legal, you have every right to lay a complaint with your local authority and demand that they are removed. As far as noise, dust etc is concerned, you’re on the right page … if you scroll down to the sub-heading Control of Unreasonable Levels of Dust and Noise you will see exactly when they can work and when they can’t. You will probably have to lay a compliant in writing with the council for them to do anything about it.

  16. Are builders allowed to live on sight? Can the work 7 days a week in a suburb with little supervision regarding noise and dust to all neighbors.