Plumbing Problems

Burst Pipe Plumbing Problems can Result in Water Water Everywhere

It was a case of water, water everywhere and not a drop to drink recently when a burst pipe began to flood our rented home.

Tensions were high as water dribbled out from under the fridge. Another appliance was clearly about to give up the ghost! The bad news was that it’s the “best” of our three fridges, having been transferred from my mother-in-law’s Howick house only a year ago. We have one almost identical, but it’s changed its function to a full-on freezer. The replacement we bought when this happened some years ago is falling to pieces – literally, chip by chip. When the door disintegrates just a little more, we’ll be back in the fridge market yet again. So this was not good news.

What Happens When Water Leaks

Water has a devious nature, even when homes have been built according to building regulation requirements. It quite literally goes with the flow. The problem is that it is often impossible to assess the origin of the flow. That is why leaks can be such a huge problem.

In this case, it seemed to be flowing from the fridge. But then on second thoughts, it looked as if it was coming from under a kitchen unit installed opposite the fridge. The entire bank of units is nearly 3 m long and runs from steps that lead down from a guest loo that is located behind the kitchen, alongside the scullery.

Knowing that the house – or at least part of the house extension – was constructed without building plans, we figured it was quite possible that the water was coming from the cloakroom (so to speak). The fact that water was seeping out at both ends of the kitchen units seemed to confirm our suspicions.

Of course, the know-all matriarch knew exactly what was going on!

“Your fridge is leaking badly!” she said on Day One… “It’s your fridge actually,” I pointed out.

Hearing chatter of a possible burst toilet or faulty water pipe a couple of days later, she pronounced: “Look, the toilet is leaking.”

“Actually no! It’s neither the fridge nor the toilet!” As I said, water is devious.

By this time I had done a simple experiment using a towel and a sponge mop and had ascertained that the flow was definitely from the direction of said fridge. The water that was seeping out the other end had reached its final destination.

I had also defrosted the fridge. Next, we had to move the fridge. It was wet on the floor where the fridge had been, and the water seemed to be coming from the corner. My 21-year-old computer genius son was called in to help find the source. Since the inside floor of the cupboard just inside the scullery was already rotten to the core when we moved into the house – clearly due to flooding and probably due to burst pipes – he went to investigate the outside wall where he spotted water pouring from who-knows-where!

All we could do to stop the leaking water was to switch off the water supply to the house and hope that the owner’s agent would act immediately… which she did, though it only resulted in a temporary solution.

Plumbers and the Regulations

First of all, the National Building Regulations are VERY specific when it comes to plumbers and plumbing work. You’ll find the relevant clauses in Part A, Administration, A18 CONTROL OF PLUMBERS AND PLUMBING WORK.

It is clear as daylight that “No person shall perform the trade of plumbing … unless he is a trained plumber or works under the adequate control of a trained plumber or approved competent person.”

While the reasons are irrelevant when it comes to those who blatantly break the law by using untrained, unregistered people to do plumbing installations and repairs, the fact of the matter is that plumbing is one of the most expensive parts of any building process (if it isn’t then there’s something very wrong). Furthermore, if the proper procedures aren’t followed, people’s lives can be adversely affected in terms of health, injury and/or damage to property. However, it would probably be difficult to hold a landlord liable because most lease agreements contain clauses that absolve him or her from all responsibility – even if it was in fact their fault.

So when a plumbing installation is done, plumbers have to use materials that have been approved by the South African Bureau of Standards (SABS) and work correctly according to the National Building Regulations and various South African Nations Standards (SANS). Drainage installations must be tested by inspectors who work for the local authority before we are permitted to use the drains. Most local authorities also inspect all trenches and excavations before drains can be laid. They also insist that all plumbing and drain-laying is done, or overseen, by a qualified plumber who is registered with the Institute of Plumbing South Africa (IOPSA).

For the record, a trained and qualified plumber is defined in South Africa as an apprentice who has passed a Department of Labour plumbing trade test or a plumber who has a national certificate in construction plumbing at NQF Level 3. But even if somebody passes the required trade test or national certificate, they cannot claim to be a legit plumber unless they are registered with IOPSA. The reason for this is perfectly simple: to make sure that all plumbing work is done safely, in the proper way, and according to industry standards.

If plumbing is done correctly in the first place, maintenance issues will be minimized and we should all live happily ever after.

Plumbers and Our Rented Property

I have previously described a couple of the very many leaks we have experienced in the past 16 months. The horrifying fact is that owners of the property (past and present) have clearly ignored the law!

I discovered just the other day that renovations completed by the current owner include two bathrooms that don’t incorporate a septic tank in the (unofficial) building plans. Furthermore the “builder” who isn’t a builder in the real sense of the word, was also employed to do the plumbing! When a registered plumber was called in, he refused to do the job unless a septic tank was built or installed. Needless to say he did not accept the job.

While not related to plumbing directly, this same builder sealed one section of a roof from the inside! Seriously…  I dare not even think what would happen if these particular bathrooms were used on a continuous basis.

But back to the most recent leak that affects our home.

On the positive side, someone was on site within two hours of us notifying the agent of the problem. I was assured that he knew the property. This puzzled me since it was a new name.

Funny how people can twist the “truth”. It turned out that he had never set foot on the property, but had a close relative who had worked for the dodgy “builder”. I cannot repeat what was said about the renovation-come-build because it appears a court case is pending!

The Leak Revealed

Having tracked the source of the flooding water to a corner of the kitchen, we were able to help the new (to us) plumbing expert find out where the leak was. It wasn’t too difficult since the water was pouring out on the outside at a position that coincided with what was clearly a poly-filled track down the wall for several metres, close to the geyser outlet pipe.

Turns out he, like my son, is in IT. Plumbing? Don’t be silly!